About NASC

Frequently asked questions about ordering

  1. What is a purchase order number?
  2. Where do I get a purchase order number from?
  3. Why have I been emailed about sending a purchase order number?
  4. Who should I send my purchase order to?
  5. If my order says some of the lines are available at ABRC, do I need to order these lines again from ABRC?
  6. Why have I only received part of my order?
  7. How much does it cost to order seed from the Stock centre
  8. What do the letters after SALK codes mean?
  9. Why do you only send a few seeds?
  10. Who is my head of lab?
  11. I placed my order on ABRC but it was forwarded to NASC. Who do I contact about my order?
  12. How do I reference NASC / GARNet / NASCarrays & Affy service
  13. How do VAT and its national equivalents apply to my order ?

  1. What is a purchase order number?

    A purchase order number is a code assigned to your order by your ordering department so they can track your order.

  2. Where do I get a purchase order number from?

    A purchase order number is assigned by your ordering department.

  3. Why have I been emailed about sending a purchase order number?

    NASC do not require purchase order numbers to be sent by our users. When placing their orders, users are given the option to tick a box to say their ordering department requires a purchase order number to be assigned to their order. If you have marked this box in error, and you do not need a purchase order number for your order please email us at all@arabidopsis.info. and we will amend your order accordingly.

  4. Who should I send my purchase order to?

    Your purchase order number can be sent to NASC by email at all@arabidopsis.info. or by fax +44 (0)115 951 3297.

  5. If my order says some of the lines are available at ABRC, do I need to order these lines again from ABRC?

    No. Any lines not currently available at NASC, but available at ABRC will be requested on your behalf and sent to you as soon as they become available at NASC.

  6. Why have I only received part of my order?

    If your order contains a mix of lines held at NASC and others that are not yet available at NASC, we will endeavour send you those which are available rather than waiting to send out the order in its entirety. Outstanding lines will be sent to you as soon as they become available. (See also � If my order says some of the lines are available at ABRC, do I need to order these lines again from ABRC? �)

  7. How much does it cost to order seed from the Stock Centre ?

    Information on the NASC charging system, can be found here

  8. What do the letters after SALK codes mean?

    The letters in parentheses following SALK codes are for administration purposes only and do not relate to lines specifically.

  9. Why do you only send a few seeds?

    NASC acts as a seed library rather than a bulk distributor of seed. The number of seeds sent depends upon the specific line in question, however you should receive sufficient seed to generate several thousand seed once bulked.

  10. Who is my head of lab?

    Your head of lab is the person responsible for paying any fees incurred by your orders.

  11. I placed my order on ABRC but it was forwarded to NASC. Who do I contact about my order?

    Orders placed through ABRC by NASC users will automatically be forwarded to NASC. Any queries regarding your order should therefore be directed to NASC by emailing all@arabidopsis.info.

  12. How should I reference the service/NASC/GARNet

  • The Affymetrix service can be referenced:
    Craigon DJ., James N., Okyere J., Higgins J., Jotham J., May S.
    NASCArrays: A repository for Microarray Data generated by NASC's Transcriptomics Service.
    Nucleic Acids Research, (2004). volume 32, Database issue D575-D577.
  • The GARNet services can be referenced:
    Michael Beale, Paul Dupree, Kathryn Lilley, Jim Beynon, Martin Trick, Jonathan Clarke, Michael Bevan, Ian Bancroft, Jonathan Jones, Sean May et al.
    GARNet, the Genomic Arabidopsis Resource Network,
    Trends in Plant Science (2002), Volume 7, Issue 4, Pages 145-147.
  • The seed and DNA service can be referenced:
    Scholl RL, May ST, Ware DH.
    Seed and molecular resources for Arabidopsis.
    Plant Physiol. (2000) Volume 124(4):1477-80.

  • How do VAT and its national equivalents apply to my order ?

    Please see the VAT page